Q: How will my child's e-mail be used?
A: Your child's safety while online is of utmost importance to us. Our site is fully COPPA compliant. (For more information about COPPA, the Children's Online Privacy Protection Act, http://www.coppa.org) If your child is under 13 and wishes to sign up, we ask you please review our website's terms and privacy policy. We encourage all parents to be active in their child's online experience. Your child will NEVER be contacted by any advertiser or third party. We take steps to make anonymous your child's e-mail address and only use our retrieval system to send a validation e-mail, and in cases of a lost or forgotten password.
Q: How does Toon Goggles ensure that all material is safe and appropriate for children?
A: We enforce a very strict review process of all of the content available on the website and via applications. This process includes our staff of multiple viewers watching the cartoon (or clip or trailer) in full prior to its final approval on the site. Things we take into consideration: general messages, specific dialogue and implied topics.
Q: How can I remove my child's access to the site?
A: Simply e-mail us and we can disable their access if you wish. We are happy to note, however, that we now offer parental controls on our iOS and Android apps that allow you to limit your child's access to only preschool and educational shows. We are also working on a time management feature that will let you limit your child's viewing to a specific amount of time, such as 15 or 30 minutes per day.
Q: Will children always be able to watch the cartoons for free?
A: YES! A limited amount of cartoons will always be free.
Q: How much is the premium service?
A: It is $1.99 in the U.S.A and Canada, and $0.99 anywhere else. This provides you with an advertisement free experience across www.toongoggles.com and in all of the Toon Goggles applications. The premium service starts with a free trial with full access as well.
Q: How do I cancel my premium account?
A: You can contact us through our website or e-mail us at info @ toongoggles.com and we will send a confirmation e-mail within 2 business days.
Q: Where can I find the Toon Goggles application?
A: Toon Goggles is everywhere a kid might be! We can be found on the iTunes App Store, Google Play Store, and any other smart TV or set top box. See our entire list here http://www.toongoggles.com/devices. We will be on more devices within the year.
Q: Are there limitations for viewing content when located outside the U.S.A.?
A: Users outside the U.S.A are limited to 3 free video plays and 4 hours of linear streaming per day. Upgrading to our premium subscription removes those limitations, as well as advertisements across the service, and is $0.99 per month outside the U.S.A.